RIDE-BACK GUARANTEE: TEST YOUR GONG KITE

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Want to know if it’s the right kite for you? We give you time to get the feel for it!

Bar feel, hangtime, responsiveness, stability... form your own opinion about the kite you’re eyeing in our range with a one-month trial period.

We’re so confident you’ll love your kite that we created the Ride-Back Guarantee.

A simple, transparent program designed to give you the right to change your mind, even after a session.

How does it work?

  • Order your kite.

Pick the model you want for your quiver and order it directly from our website.

  • Head out for a session.

Once received, check the forecast and go ride. Test it thoroughly, not just on the beach, but in real conditions.

  • Want a different feel?

Changed your mind? Prefer a different feel, model, or size? No problem. Even after a session, you can return your kite within 30 days (kite bar included, if part of the same order). No stress, no hidden fees.

  • Get a full refund.

Contact us using the simple, standard return process. You’ll get a full refund*

(*excluding shipping and return fees). We’ll either refund you or help you find the kite that truly suits you.

Why offer the Ride-Back Guarantee on our kites?

Because we get it: the feel of a kite is subtle, precise, and deeply personal. Many of you have been riding the same model for years. Changing isn’t insignificant, it affects your habits, reflexes, your whole style. 

Because the only opinion that matters is yours.

And we’re convinced: once you test it in real conditions, you’ll know. The Ride-Back Guarantee isn’t a promo, it’s a promise: 👉 Make your decision after the session.

Explore our range of kites and test freely: See our GONG kites → here

 

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3 comments

Sent by par Manuel García

Felicidades por esta garantía excepcional,
Cuanto seria el coste de una devolución, en el caso de que después de probar la cometa no fuese de mi gusto, y quisiera la devolución del importe íntegro, y si hay alguna condición que cumplir en cuanto al material una vez usado?
Saludos Manuel

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