JOB: CUSTOMER SUPPORT

Join GONG among our customer support division! A key department for any company and particularly at GONG where customer satisfaction is our primary mission. This is inseparable from our sales model which advocates a direct and transparent relationship with the users of our gear.

Ordering technical material online is quite new for many people. This is why we have structured an ultra-competent and motivated team to answer all questions.

We are looking for a passionate, rigorous profile driven by the desire to find solutions for our clients within our multilingual team. The mission is to support our customers from the placing in the basket of products on the site, until the delivery of the order by the carrier by providing synthetic, clear and precise answers.

Our customers who contact us come from all over the world, all languages ​​are represented, it is the opportunity to exchange in English, Spanish, German, Danish or even in Quebecker!

The objective is to provide a quick, structured and benevolent response to the customer, in the image of GONG values.

Discover all our offers on this page: https://www.gong-galaxy.com/en/jobs-en/our-job-offers/