I-SUP Inflatable Family 15'0

For whom?

For those who want to have fun and share good times, without any difficulty.

For what ?

Leisurely cruising, having fun, casual surfing, taking the dog out, but above all, sharing these amazing experiences with others.

Cruising in couple or with two children goes with total ease.

What size board for the I-SUP Family?

Even though anything is possible, here we outline the main uses:

The 12’0 x 36’’ Family:

• Cruising for less than an hour on all water bodies.
• Ideal for an adult plus a child.
• Not great for surfing. Rather 90% cruising/fun and 10% surfing. It glides well in a straight line.
• Rider: suuuuuper easy.

The 15’0 x 36’’ Family:

• Perfect for long cruises on any kind of water.
• Ideal for up to two adults and two children, or for one adult in ultra comfort mode.
• Not great for surfing. More like 90% cruising/fun and 10% surf. Glides well in a straight line.
• Rider: suuuuuper easy.

Understanding the GONG range?

What is the difference between our I-SUP range and our First range?

Which quiver?

This board is a must-have, versatile, and easy to transport! Pair it with the right gear:

• Carbon Mix 30% Paddle (3 parts) or, even better, Carbon Mix 100% Paddle for you;
• Adjustable 3-part Aluminum Paddle for Kids for your little co-pilot!
• A premium fiberglass fin, designed for surfing and cruising.

What length of paddle?

The way you paddle, your stance and the frequency at which you paddle will depend on your program. You will need a longer paddle for touring for multiple hours, while you would need a shorter paddle for surfing in order to facilitate quick and strong paddle strokes to catch a wave. Take your time to pick the right length/setting for your paddle, because it will help give you the stability and performance you will need.

Examples:

For a 100% surfing session, set your paddle between your waist and +10cm.

For more relaxed surfing, a +10cm paddle will be perfect.

For a ride, set your paddle between +10 and +20cm.

Which leash?

A 10' leash is perfect for the I-SUP Family. You can choose between an ankle or knee leash, depending on your preference.

Check its condition before each session and change it every year. This is your life jacket.

Good to know:

Never leave your board in the sun, let alone an inflatable board which will heat up very quickly. You risk seeing it peel off because the materials it is made of become flexible in the heat. Never store it under a car window, or in contact with a heat source.

Never let your board get roughed up in the waves, especially when you’re close to the beach. You have to protect it from major strains. A wave that takes your board and rolls it can do damage.

Do not hold it by the leash indefinitely because it can give way under very high tension. Avoid big waves and don’t resist. If it breaks, it’s easy to change but annoying.

Stay away from oysters: this is one of the few seashells that can cut your board and sink it in seconds. Be careful +++

Don’t let your inflatable board rub on something for a long time. It can happen on a boat, for example, that your board moves with each wave and rubs for hours in the same place. The material will disintegrate because it will be as sanded. You will have a hole that will need to be covered with a patch.

Never put the board between the wave and you: risk of a broken nose type injury ;-)

Do not paddle far at sea with an offshore wind, and avoid windy outings as it is rarely fun and always dangerous. SUP is an activity that involves real risks, even in seemingly peaceful conditions. Always anticipate these risks and protect yourself.

Our I-SUP range is the Full Options version of the inflatable, the best there is.

It is equipped with all high-end accessories:

• A high-end, ultra-refined Velvet Traction Pad.
• A central handle made of soft neoprene foam.
• Ergonomic silicone “racing” or “turtle” carrying handles.
• Stainless steel D-rings for securing your equipment.
• Handles on the nose and tail for carrying two people.
• Our ELS system for attaching bags/bottles etc. very simply and firmly to your board.
• A large diameter leash ring: the strongest on the market.
• A towing ring for safety but also because it is really practical to have an attachment point on the nose during transport, at anchor, or to secure a camera.
• A fin with a quality shape and a US box compatible with all the best fins.
• A spacious and sturdy rolling bag.
• A super efficient double action pump.
• A repair kit is also included in case of damage (please note that the kit is delivered without glue, which you can easily find in your DIY store). Please note that we have the components for your board in stock so that you can repair it fairly easily.

Nothing is missing!

Delivery delay

We indicate a preparation and shipping time of 3 working days. In reality, the majority of orders are shipped within 24/48 hours.

The delivery time, i.e. delivery time of the package to your home, then depends on the delivery location and the carrier.

We work with reliable and efficient carriers. 99% of shipments go perfectly and quickly. In the case of the remaining 1%, rest assured that we will do what is necessary with the carrier.

Shipping fees

Unlike other sites, shipping costs are not hidden behind the price of our products. You know exactly what shipping costs you, and you are not disadvantaged if you choose to collect your order at our GONG Space Center.

Shipping costs are calculated based on the weight and volume of each package, and your delivery address.

Tracking your package

Delivery tracking is managed directly by the carriers to whom we have entrusted your packages. They will contact you by email or SMS to allow you to choose delivery methods and follow the route of your package.

Carriers

We work with the best transport societies to deliver to you throughout Europe and the world within very short deadlines. We chose them for their quality of service and their compliance with deadlines.

For mainland France, 80% of your orders arrive at their destination in less than 48 hours of processing.

For Europe, delivery times vary from 3 to 6 working days, depending on the country of destination.

For the rest of the world, delivery times depend on transit time and customs clearance time. This delay depends on customs and can last from a few days to a few weeks depending on the destination and seasonality.

Please note, transport time is added to preparation/shipping time. Two companies collaborate on your order (GONG and the carrier). Each one masters its activity and is committed to optimizing its deadlines so that you are delivered as quickly as possible and at a reasonable price.

Eco-responsible packaging

Preserving the environment is an absolute priority. This is why we do everything possible to reduce our ecological footprint.

The most important thing is to sell quality, durable products that will be repairable and will please you for a long time.

For our shipments, we use:

Scotch craft paper.

Final packaging in high-end cardboard.

For rigid boards: Flexi-Hex, very high resistance ecological packaging.

This means:

Reusable and recyclable packaging.

An almost total reduction in single-use plastic.

Maximum protection and impact resistance for rigid boards thanks to the innovative Flexi-Hex honeycomb design (35mm thick).

Receipt of your product

Upon delivery, check the condition of your package in the presence of the carrier. A complete explanation email on the procedure to follow will be sent to you when your order is shipped.

Despite our requirements and all the care we take in the packaging and protection of your product, transport hazards may occur, and your product may suffer more or less significant transport damage.

Note that the products are protected in their carton. If you have any doubts, simply refuse delivery and contact us.