DON'T MISS OUT: NEW ONLINE EXPERIENCE

At the beginning of 2024, we unveiled our new identity to you. This was an opportunity for us to reaffirm our promise: to enable you to be in the water as often as possible. That's our motto: Live for it.

But our role is also to enable you to stay connected to the water, to our community of enthusiasts, in an optimal and core digital environment, 24/7.

Today, we offer you a new user experience with the launch of our new website for the smoothest and coolest online experience possible.

1. New identity, new design.

Our new website features a brand new design that resonates perfectly with the evolution of our visual identity: putting emotion back at the heart of the experience. Modern and immersive, this new design is an invitation to enter our Live for it universe.

2. Redesigned product pages for clarity.

The architecture of our product pages has been optimized to offer an unparalleled user friendly experience with informational content. It's simply our priority. Because we have always believed in the importance of providing our users with all the necessary data to make the best choices.

3. Reinforce the central place of our user’s needs.

At GONG, we make it a point of honor to place our user’s needs at the heart of our concerns. This is what we have always done, and with this new website, we push the boundaries even further by giving for instance prominence to our HOW TO section. You'll find all our advice to achieve your goals in the water, whatever they may be, in a dedicated section just a few clicks away.

4. Intuitive navigation with advanced filtering systems.

Navigating our site is now even more intuitive thanks to filtering systems inspired by Internet’s best practices. Because facilitating product search and selection is essential to streamline your experience.

5. Optimized performance for lightning-fast navigation.

Loading speed is maximized to offer a lightning experience to every visitor. Saving precious time to get in the water!

6. Expanded payment options for total flexibility.

As a global brand, we must satisfy our users all over the world. That's why we have made diversification of payment methods a priority. Now, our users have plenty of choices with options such as Apple Pay, Google Pay, Amex, Maestro, Visa, Mastercard, Bancontact, IDEAL, instant bank transfer, installment payments, and many more. An efficient and secure payment experience to meet all your needs.

7. Total transparency on shipping costs.

The logic of calculating shipping costs has been further improved to ensure total transparency. Every gram of your package is taken into account so that our customers understand the costs associated with their delivery. We're evolving our website, but our spirit of "full transparency & no bullshit" is still here.

8. Simple and efficient customer space.

Find your orders in a few clicks, access your personal information... Everything you expect from a customer space: clarity and simplicity. If you have ongoing orders or promotional codes, you'll find them in this new version of the website. In case you're missing any information, don't worry, everything will be accessible again in the coming days.

The redesign of our website is simply a logical evolution that reflects our commitment to providing the best customer experience possible. But this is just the beginning. Thanks to this new platform, we are opening up endless possibilities and equipping ourselves with a tool that offers us unlimited potential for growth. Many new features will be introduced in the coming months... Stay tuned!

We are more determined than ever to get you on the water, and it starts with an online experience smoother than ever.

LIVE FOR IT.

Navigate now on our website to learn more.

If you have a question or want to share feedback, contact us via our chat or our contact form.