Le shop GONG www.GONGSUPSHOP.com

Tout ce qui concerne le GONG shop / All about the GONG shop.
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Ours
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Inscription : mar. juin 12, 2007 11:50 am
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Re: Le shop GONG www.GONGSUPSHOP.com

Message par Ours » ven. juin 14, 2019 11:19 am

Hello,

petit bug de serveur en ce moment qui bloque le shop. Ca va être remis en place rapidement.

Désolé.
Instru-mentaliste chez GONG

voodoo13
Messages : 275
Inscription : mar. mars 11, 2014 10:47 pm
Localisation : Nantes

Re: Le shop GONG www.GONGSUPSHOP.com

Message par voodoo13 » ven. juin 14, 2019 11:32 am

Ours a écrit :Hello,

petit bug de serveur en ce moment qui bloque le shop. Ca va être remis en place rapidement.

Désolé.
Ah nginx, marche bien mais qd ça bugue c'est un poil lourdingue...
Bon courage !
;-)
Dernière modification par voodoo13 le ven. juin 14, 2019 3:20 pm, modifié 1 fois.

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freds'up
Messages : 1413
Inscription : sam. janv. 29, 2011 3:43 pm
Localisation : Breton ne peut, vendéen ne veut

Re: Le shop GONG www.GONGSUPSHOP.com

Message par freds'up » ven. juin 14, 2019 11:44 am

Hello,

Tout fonctionne de nouveau normalement.

Merci.
GONG team / Modérateur

AndersP
Messages : 5
Inscription : mer. sept. 04, 2019 11:34 am

Re: Le shop GONG www.GONGSUPSHOP.com

Message par AndersP » lun. sept. 16, 2019 5:22 pm

There is a lot of discussions on the kiteforums about Gong foils. A lot of kiters are pleased with the product quality and price. Many are confused though. :shock:


It is hard to understand which products you can use and where to find it on your homepage.

I'm not writing this to complain, instead it is to help you not missing customers that find your marketing confusing and turning to other brands that have a more clear way to display their products.


Some examples. The Surf M wing was highly unrecommended for kiting and found only on the surf/sup site. Then it was suddenly on kitefoil page as a set only with no comments.

Later it was highly recommended as the best beginner wing. But you will still not find it as a wing on the kitefoil page. Now it sells a set, The freewave.
But you can't find a wing only with the name freewave.

Almost the same with freestyle.


All the surf pro wings are displayed as a group on the surf/sup site and bit tricky to distinguish. You have to do quite a bit of research to find out how to find and buy the wing separately.


It is also hard to find which stabs will fit which fuselage. Many kitefoilers like to experiment with their equipment to find out what suits them best. If you don't know if the parts are compatible it is confusing.


Many of the kiters on the forums who did find specs about the surf pro wings believe that the Surf Pro L could be a really good wing for kitefoiling since it have about same area as the Surf M and have a faster profile. That indicates a large speed span between stall and max speed. Just test it and tell us if that is true. It could be a success. Most of the other brands have wings that are about the same area and they are selling a lot of them.


Please don't take it as critic of your products. They are great. Your videos are too.

It is just your presentation of the foil gear that confuses many customers and I believe you miss some of them because the can't understand the range of gear or don't find what they are looking for.

I you have one page with all the wings that tells were they fit and what they can be used for. Lift, speedrange, turnability and more.

Another page with fuselages, masts and stabs. Where they fit, speedrange and suitability for the stabs and the masts.

A third page for all the foilboards and their usability.

A fourth page with some recommended sets for Kite, Sup/Surf.

I believe you will have more customers and also more happy customers. :D :) :D

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Luca Rua
Messages : 67
Inscription : ven. janv. 04, 2019 12:32 pm

Re: Le shop GONG www.GONGSUPSHOP.com

Message par Luca Rua » ven. sept. 27, 2019 10:40 am

Hello AndersP,

really thank you for this useful feedback, it helps us to get better and more friendly for our customers. So all the informations will be easier, direct and faster to understand and process. We spent a lot of time in website maintenance and improvements and we always try to make the customers in the center of our business.

We created now dedicated kitefoils with different names to help customers understand what to buy for their discipline and weight. Obviously since the discipline is always evolving we continuosly experiment and we are trying to stay up to date with everything that is happening in the foil world to make products that are innovative and that provide a real new feeling and performances for the users.

With this said once again, thank you for your time, the feedback and being an active member of the forum.
// GONG STAFF //

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