Le shop GONG www.GONGSUPSHOP.com
- Ours
- Site Admin
- Messages : 19800
- Inscription : mar. juin 12, 2007 11:50 am
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Re: Le shop GONG www.GONGSUPSHOP.com
Hello,
petit bug de serveur en ce moment qui bloque le shop. Ca va être remis en place rapidement.
Désolé.
petit bug de serveur en ce moment qui bloque le shop. Ca va être remis en place rapidement.
Désolé.
GONG owner and shaper
Re: Le shop GONG www.GONGSUPSHOP.com
Ah nginx, marche bien mais qd ça bugue c'est un poil lourdingue...Ours a écrit :Hello,
petit bug de serveur en ce moment qui bloque le shop. Ca va être remis en place rapidement.
Désolé.
Bon courage !
Dernière modification par voodoo13 le ven. juin 14, 2019 3:20 pm, modifié 1 fois.
|| Religion MKIV 10.5/9/7 ||
|| Fatal Kite 5.0 2019 || Catch Kite 5.2 2018 || Matata Kite 5.2 2013 ||
|| Pie 6.4 || Fish "D4" 6.0 ||
|| Sealion XL ||
|| Fanatic Quad 81l || Quiver de 3.7 à 5.3 ||
|| Fatal Kite 5.0 2019 || Catch Kite 5.2 2018 || Matata Kite 5.2 2013 ||
|| Pie 6.4 || Fish "D4" 6.0 ||
|| Sealion XL ||
|| Fanatic Quad 81l || Quiver de 3.7 à 5.3 ||
- Fred GONG
- Messages : 3158
- Inscription : sam. janv. 29, 2011 3:43 pm
- Localisation : Breton ne peut, Vendéen ne veut
Re: Le shop GONG www.GONGSUPSHOP.com
Hello,
Tout fonctionne de nouveau normalement.
Merci.
Tout fonctionne de nouveau normalement.
Merci.
GONG team / Modérateur / May the foil be with you !
Re: Le shop GONG www.GONGSUPSHOP.com
There is a lot of discussions on the kiteforums about Gong foils. A lot of kiters are pleased with the product quality and price. Many are confused though.
It is hard to understand which products you can use and where to find it on your homepage.
I'm not writing this to complain, instead it is to help you not missing customers that find your marketing confusing and turning to other brands that have a more clear way to display their products.
Some examples. The Surf M wing was highly unrecommended for kiting and found only on the surf/sup site. Then it was suddenly on kitefoil page as a set only with no comments.
Later it was highly recommended as the best beginner wing. But you will still not find it as a wing on the kitefoil page. Now it sells a set, The freewave.
But you can't find a wing only with the name freewave.
Almost the same with freestyle.
All the surf pro wings are displayed as a group on the surf/sup site and bit tricky to distinguish. You have to do quite a bit of research to find out how to find and buy the wing separately.
It is also hard to find which stabs will fit which fuselage. Many kitefoilers like to experiment with their equipment to find out what suits them best. If you don't know if the parts are compatible it is confusing.
Many of the kiters on the forums who did find specs about the surf pro wings believe that the Surf Pro L could be a really good wing for kitefoiling since it have about same area as the Surf M and have a faster profile. That indicates a large speed span between stall and max speed. Just test it and tell us if that is true. It could be a success. Most of the other brands have wings that are about the same area and they are selling a lot of them.
Please don't take it as critic of your products. They are great. Your videos are too.
It is just your presentation of the foil gear that confuses many customers and I believe you miss some of them because the can't understand the range of gear or don't find what they are looking for.
I you have one page with all the wings that tells were they fit and what they can be used for. Lift, speedrange, turnability and more.
Another page with fuselages, masts and stabs. Where they fit, speedrange and suitability for the stabs and the masts.
A third page for all the foilboards and their usability.
A fourth page with some recommended sets for Kite, Sup/Surf.
I believe you will have more customers and also more happy customers.
It is hard to understand which products you can use and where to find it on your homepage.
I'm not writing this to complain, instead it is to help you not missing customers that find your marketing confusing and turning to other brands that have a more clear way to display their products.
Some examples. The Surf M wing was highly unrecommended for kiting and found only on the surf/sup site. Then it was suddenly on kitefoil page as a set only with no comments.
Later it was highly recommended as the best beginner wing. But you will still not find it as a wing on the kitefoil page. Now it sells a set, The freewave.
But you can't find a wing only with the name freewave.
Almost the same with freestyle.
All the surf pro wings are displayed as a group on the surf/sup site and bit tricky to distinguish. You have to do quite a bit of research to find out how to find and buy the wing separately.
It is also hard to find which stabs will fit which fuselage. Many kitefoilers like to experiment with their equipment to find out what suits them best. If you don't know if the parts are compatible it is confusing.
Many of the kiters on the forums who did find specs about the surf pro wings believe that the Surf Pro L could be a really good wing for kitefoiling since it have about same area as the Surf M and have a faster profile. That indicates a large speed span between stall and max speed. Just test it and tell us if that is true. It could be a success. Most of the other brands have wings that are about the same area and they are selling a lot of them.
Please don't take it as critic of your products. They are great. Your videos are too.
It is just your presentation of the foil gear that confuses many customers and I believe you miss some of them because the can't understand the range of gear or don't find what they are looking for.
I you have one page with all the wings that tells were they fit and what they can be used for. Lift, speedrange, turnability and more.
Another page with fuselages, masts and stabs. Where they fit, speedrange and suitability for the stabs and the masts.
A third page for all the foilboards and their usability.
A fourth page with some recommended sets for Kite, Sup/Surf.
I believe you will have more customers and also more happy customers.
Re: Le shop GONG www.GONGSUPSHOP.com
Hello AndersP,
really thank you for this useful feedback, it helps us to get better and more friendly for our customers. So all the informations will be easier, direct and faster to understand and process. We spent a lot of time in website maintenance and improvements and we always try to make the customers in the center of our business.
We created now dedicated kitefoils with different names to help customers understand what to buy for their discipline and weight. Obviously since the discipline is always evolving we continuosly experiment and we are trying to stay up to date with everything that is happening in the foil world to make products that are innovative and that provide a real new feeling and performances for the users.
With this said once again, thank you for your time, the feedback and being an active member of the forum.
really thank you for this useful feedback, it helps us to get better and more friendly for our customers. So all the informations will be easier, direct and faster to understand and process. We spent a lot of time in website maintenance and improvements and we always try to make the customers in the center of our business.
We created now dedicated kitefoils with different names to help customers understand what to buy for their discipline and weight. Obviously since the discipline is always evolving we continuosly experiment and we are trying to stay up to date with everything that is happening in the foil world to make products that are innovative and that provide a real new feeling and performances for the users.
With this said once again, thank you for your time, the feedback and being an active member of the forum.
// GONG STAFF //
- Ours
- Site Admin
- Messages : 19800
- Inscription : mar. juin 12, 2007 11:50 am
- Localisation : La Baule / France
- Contact :
Re: Le shop GONG www.GONGSUPSHOP.com
Hello,
nous avons effectué une grosse mise à jour de sécurité du site cette nuit. A priori tout est ok.
Nous avons notamment résolu un bug qui faisait bouger la date annoncée de réception de vos commandes lorsque nous importions un nouveau stock dans le site.
Merci.
nous avons effectué une grosse mise à jour de sécurité du site cette nuit. A priori tout est ok.
Nous avons notamment résolu un bug qui faisait bouger la date annoncée de réception de vos commandes lorsque nous importions un nouveau stock dans le site.
Merci.
GONG owner and shaper
-
- Messages : 1069
- Inscription : mer. févr. 13, 2008 4:25 pm
- Localisation : ambassadeur ciboure, côte basque
Re: Le shop GONG www.GONGSUPSHOP.com
bonjour,
juste pour vous dire qu on voit beaucoup moins les shapes des planches de surf blanches sur les photos des fiches techniques!!
blanc sur blanc pas toujours facile
c est un tout petit petit petit peu dommage, car on adore flâner sur le shop.
ce n est pas une réflexion, ne me fouettez pas please
juste pour vous dire qu on voit beaucoup moins les shapes des planches de surf blanches sur les photos des fiches techniques!!
blanc sur blanc pas toujours facile
c est un tout petit petit petit peu dommage, car on adore flâner sur le shop.
ce n est pas une réflexion, ne me fouettez pas please
8 acidolly origin
9 phil grace all rounder
9'6 torq the don
sup 10 zero fsp pro
9 phil grace all rounder
9'6 torq the don
sup 10 zero fsp pro
Re: Le shop GONG www.GONGSUPSHOP.com
Bonjour,
Il ne me semble pas avoir vu la fonction que j'appréciais sur l'ancien site "Créer une liste d'achats" afin de sauvegarder une éventuelle commande.
Est-ce que cette fonction est toujours dispo sur le nouveau site ?
Il ne me semble pas avoir vu la fonction que j'appréciais sur l'ancien site "Créer une liste d'achats" afin de sauvegarder une éventuelle commande.
Est-ce que cette fonction est toujours dispo sur le nouveau site ?
CyTo Ambassadeur
Unik 9/Strutwave 11/Carbon Mast 85/Allvator 69Pro M/Stab Fast45+Catch FSP 2X 4'4
Neutra 3.5+4.5+5.5/LethalPro120/ CarbonMast HM 85/Curve H1300+H1100/Stab Fluid H45
Cloud WCKF 8'6/NFA PRO 9XL/CM10'6/Pagaies Carbon Pro 7+8+Alu
Unik 9/Strutwave 11/Carbon Mast 85/Allvator 69Pro M/Stab Fast45+Catch FSP 2X 4'4
Neutra 3.5+4.5+5.5/LethalPro120/ CarbonMast HM 85/Curve H1300+H1100/Stab Fluid H45
Cloud WCKF 8'6/NFA PRO 9XL/CM10'6/Pagaies Carbon Pro 7+8+Alu
Re: Le shop GONG www.GONGSUPSHOP.com
Bonjour,
Une autre fonction bien utile qui facile la recherche serait d'avoir la possibilité d'afficher les produits uniquement disponibles en stock.
Une autre fonction bien utile qui facile la recherche serait d'avoir la possibilité d'afficher les produits uniquement disponibles en stock.
CyTo Ambassadeur
Unik 9/Strutwave 11/Carbon Mast 85/Allvator 69Pro M/Stab Fast45+Catch FSP 2X 4'4
Neutra 3.5+4.5+5.5/LethalPro120/ CarbonMast HM 85/Curve H1300+H1100/Stab Fluid H45
Cloud WCKF 8'6/NFA PRO 9XL/CM10'6/Pagaies Carbon Pro 7+8+Alu
Unik 9/Strutwave 11/Carbon Mast 85/Allvator 69Pro M/Stab Fast45+Catch FSP 2X 4'4
Neutra 3.5+4.5+5.5/LethalPro120/ CarbonMast HM 85/Curve H1300+H1100/Stab Fluid H45
Cloud WCKF 8'6/NFA PRO 9XL/CM10'6/Pagaies Carbon Pro 7+8+Alu
-
- Messages : 259
- Inscription : mar. mai 09, 2017 9:30 pm
- Localisation : La Baule
Re: Le shop GONG www.GONGSUPSHOP.com
Hello,
Petit bug à corriger :
Suite à une commande pour quelqu'un d'autre, j'ai remarqué que le bouton "enlever" pour le code promo ambassadeurs ne marche pas sur la page du panier mais il marche bien lors de l'étape suivante "commande".
Fabien
Petit bug à corriger :
Suite à une commande pour quelqu'un d'autre, j'ai remarqué que le bouton "enlever" pour le code promo ambassadeurs ne marche pas sur la page du panier mais il marche bien lors de l'étape suivante "commande".
Fabien
Ambassadeur 44 et parfois 56 et 40
SUP: 7'2 MOB 95, CM 9, Pagaie Carbon Pro 7
KITE: catchfoil 4'6 FSP2X, surfkite ALU 5'6 FSP
Ailes: 10,2 UNIK, 6.8 FREEWAVE
Wing: pulse 4m 5m, Flint 5'6
FOIL: Foil allvator M veloce, MT, LT et XL curve
SUP: 7'2 MOB 95, CM 9, Pagaie Carbon Pro 7
KITE: catchfoil 4'6 FSP2X, surfkite ALU 5'6 FSP
Ailes: 10,2 UNIK, 6.8 FREEWAVE
Wing: pulse 4m 5m, Flint 5'6
FOIL: Foil allvator M veloce, MT, LT et XL curve
Re: Le shop GONG www.GONGSUPSHOP.com
Hello Fabien,
En effet ta remise ambassadeur étant liée à ton profil client, elle est appliquée automatiquement. L'option "enlever" est prévue en cas d'utilisation de coupons cadeaux.
On note que nos ambassadeurs sont au top
Merci pour ce retour !
En effet ta remise ambassadeur étant liée à ton profil client, elle est appliquée automatiquement. L'option "enlever" est prévue en cas d'utilisation de coupons cadeaux.
On note que nos ambassadeurs sont au top
Merci pour ce retour !
GONG Staff
- coolas
- Messages : 14946
- Inscription : lun. août 10, 2009 1:24 pm
- Localisation : Ambassadeur Seignosse, 1m67, 97kg
- Contact :
Re: Le shop GONG www.GONGSUPSHOP.com
Je viens de voir le nouveau search du shop,
Une très grande amélioration, avec notamment le "faceted search" en colonne de gauche permettant d'affiner par critères... dont la dispo!
Bravo au team et à ses (nombreuses) nouvelles "petites mains"!
Une très grande amélioration, avec notamment le "faceted search" en colonne de gauche permettant d'affiner par critères... dont la dispo!
Bravo au team et à ses (nombreuses) nouvelles "petites mains"!
2019: 7'3" Fatal 105L, Alley 7'8" 105L & 8'1" 120L, Zero 9'0" 115L
2022: Mob 7'6" cool 120L, Alleys custom 7'10" 112L & 8'1" 114L
2023: Karmen custom 7'11" 118L
Surf: 9'1" XTR proto glider
2022: Mob 7'6" cool 120L, Alleys custom 7'10" 112L & 8'1" 114L
2023: Karmen custom 7'11" 118L
Surf: 9'1" XTR proto glider
- Ours
- Site Admin
- Messages : 19800
- Inscription : mar. juin 12, 2007 11:50 am
- Localisation : La Baule / France
- Contact :
Re: Le shop GONG www.GONGSUPSHOP.com
Merci Coolas, c'est une amélioration sensible pour trouver ce que l'on veut je pense.
GONG owner and shaper
Re: Le shop GONG www.GONGSUPSHOP.com
Juste pour signaler ce qui ressemble à un bug sur la boutique en ligne : certains prix affichés sur la page de présentation des foils AILES/STABS/FUSELAGES/MÂTS sont un peu fantaisistes ( légèrement inférieurs et avec des centimes). J'ai déjà vu la même chose dans les bons plans (qui devenaient de super bons plans). Hélas, lorsqu'on clique sur l'article, l'enchantement disparait.
Une capture d'écran :
Une capture d'écran :
- Fred GONG
- Messages : 3158
- Inscription : sam. janv. 29, 2011 3:43 pm
- Localisation : Breton ne peut, Vendéen ne veut
Re: Le shop GONG www.GONGSUPSHOP.com
Hello,
Merci de nous le signaler, nous allons corriger ce bug.
Merci de nous le signaler, nous allons corriger ce bug.
GONG team / Modérateur / May the foil be with you !