Availability:
The dates of availability of all our products are written on each product page, in the size and colour of the product concerned.
These dates are valid at the moment you consult the site and/or place an order. It is possible that this product may be ordered a few seconds after your consultation. It then becomes unavailable. If you have placed an order, this change does not concern you: the product you order is still available on the date indicated at the time of your order.
We sell several thousand products per week. The stocks are therefore very evolutionary. But our management always shows you the real availability live.
If it’s available online: it’s available 😉

Pre-order:
Some articles are proposed in pre-order during their routing to our premises. You can buy this article which will arrive at our place in a few weeks. This method avoids the fair to grab upon receipt of the lot and the disappointed ones who would not order within the hour.
Upon receipt, we will ship it to you as a regular order.
The times indicated on the pre-orders are 95% reliable. First of all, because we only pre-sell finished products that are arriving to us after Customs, and therefore shipped right after. And also, because we add decent margins with concern to the dates announced by the shipping companies or railways.
However, a Worker Strike, a breakdown, an overbooking, can unfortunately happen. In the case of a delay, you will be notified by email (check your spam). It is generally less than a week and totally independent of our good will.
As soon as we receive the container in La Baule, we ship your order within three working days. Then the carrier takes over: delivery time and tracking numbers are under their responsibility.
It is possible that the date displayed on the online for the pre-order of the item you have ordered and paid for may change for two reasons:
- All quantities of the batch are sold (most common reason). In this case, orders placed for the first container will be delivered as scheduled.
- The container is late and we have to shift the date by a few days. (Strikes, breakdowns, overbooking, can unfortunately happen). You will be notified by email.
We never change the delivery dates of a container without notifying customers.
Delays:
The dates that we announce are shipping deadlines, which GONG has in stock and available here physically.
We usually give a shipping time within 3 days, but in most cases, we ship within 24/48 hours. Normally morning orders leave in the afternoon for example.
Then the transport service takes over. The variables are then important between the customer being delivered to France (very fast) or Bulgaria (a good week) or to a forwarding agent or to Asia or the USA… You understand that each location has its own type of delay.
We work with serious and well-known carriers. They do their utmost to make you happy even if a snafu can happen. In any case, we are there to make things easier and to arrange our customers.
Shipping Fees:
Contrary to others, we do not hide shipping costs in the price of our products. At GONG everyone knows exactly what he pays. The transport is charged at its strictest value, and the person who comes to pick up his products does not pay hidden transport fees.
Shipping costs are calculated according to the weight and volume of each package, and your delivery address. To this is added a labour time of order preparation.
The invoicing of the shipping costs is identical in continental France and in the bordering European countries. A surcharge is automatically invoiced for deliveries to the most distant European countries and all European islands.
For a shipment in French overseas departments and territories or outside Europe, our logistics department will contact you before the payment stage to give you an estimate of the shipping costs. You will be able to accept this estimate and pay your order, or refuse it and cancel your order.

Any questions:
We answer you within 24 hours by email. But 95% of your questions are answered on the site. Try to use our contact form which will guide you to all these answers.
Don’t forget to read the Forum, where thousands of users exchange information and experiences.
In any case, don’t panic. If you don’t get an answer during the weekend, it’s normal: the team is resting 😉
We are passionate and professional in our job. Our only goal is to make you happy, as much as possible 😉
Eco-responsible packaging:
Preserving the environment is a top priority. That’s why we are doing everything possible to reduce our environmental footprint.
The first thing is to sell quality products that will last, be repairable and will please you for a long time.
The second thing is to sell for less. Most of the pollution coming from a Board is in its use (the km driven to use it) and in the countless environmental damages you have to do to pay for it. Each euro spent is a sum of damage related to your life quite simply: eating, working hard etc… By reducing the price of our products, we significantly reduce your ecological footprint on this item.
For our shipments we use:
- Flexi-Hex: ecological packaging of very high resistance.
- Paper Craft Scotch Tape.
- Final packaging made of high-end cardboard.
All this for:
- Reusable and recyclable packaging.
- An almost total reduction of single-use plastic.
- Maximum protection and impact resistance thanks to the innovative design of Flexi-Hex honeycomb (35mm thick).
Tracking of your parcels :
The tracking of deliveries is directly ensured by the carriers to whom we have entrusted your parcels. They will contact you by email or SMS to allow you to choose the delivery methods and to follow the route of your package.
If you ask us for this tracking, we will have to do as you do: we will go see on the carrier’s app because they are the ones who manage and are responsible for this job.
Delivery:
We collaborate with the best transport providers to deliver you everywhere in Europe and in the world in very short delays.
We have chosen them for their quality of service and their respect of deadlines. 80% of your orders reach their destination in less than 48 hours of processing in metropolitan and continental France.
For Europe, the delays vary from 3 to 6 days depending on the country of destination.
For the rest of the world, delays can be up to 15 days.
Please note that the transport time is added to the preparation/shipping time. Two companies work on your order (GONG and the carrier). Each one controls its activity and commits itself to optimize its delays so that you are delivered as soon as possible, in good condition and at a reasonable price.
Reception of your Board:
Upon delivery, simply open and inspect the condition of your Board in the presence of the carrier. A complete email explaining the procedure to follow will be sent to you when your order is shipped.
In spite of our requirements and all the care we take in packaging and protecting your Board, transportation hazards may occur. Even if it concerns less than 2% of everything we ship around the world, a Board can suffer a more or less important transportation shock.
But in any case, don’t worry, just refuse it, and a new Board will be shipped back to you.
Returns:
You can choose to return your products if:
- You are not satisfied (14 days right of retraction).
- You want to change an item.
- You have refused your package.
For each situation, contact us by our contact form to help you.
Tobi Risch –
I have to admit, my image of Gong has changed drastically over the last week (in a very positive way)! Being a windsurfer for more than 20 years now, I started wing foiling with the same brands which I knew best from windsurfing. Everything else was rubbish to me and being used to the insane prices of windsurf equipment, I really thought that Gong was one of those countless discount brands which are flooding the market.
But after trying the Gong Mint 5.0 I am happy to say that I was soooo wrong. I love the Mint and I love to charge it hard! And with such a great experience in my mind, I am really looking forward to trying the Gong wings (especially the Droid) and foils.
Sorry Patrice Guénolé that I was so wrong! ?And I am really looking forward to trying the new Gong stuff!
Aloha from Munich!
Peter Lierman –
Happy with my new toys perfect for ower northsea conditions.?. Oh Yes and for does who hesitate when Buying or do not know what to select?Follow the Gong instructions on their website and all your Dreams will come true??
Peter Lierman –
Ordered on Monday, delivery on Thursday… Respect too Gong!!!
Corentin –
Une Dinguerie ???!Elle fait tout bien: ça décolle vite, hyper maniable en surf, facile dans les manœuvres… je saute pas encore en wing…mais ça demande qu à décoller ? next step ?
Margot –
Je l’ai ridé en 4’6 (65L) et 4’10 (95L) pour 1m70 65kg (avant les fêtes et la chandeleur 😆 )
Cette planche fait partie de mes préférées. Cette année, les planches ce sont léthalisés (inspiration du tail magique de la Lethal).
La planche décolle effectivement plus tôt que la 2021 dû à une meilleure glisse en surface, mais pour le coup je la trouve aussi plus sensible, à volume équivalent, à genoux. Elle est plus épaisse, on est donc plus haut sur l’eau avec des facettes (les côtés latéraux) plus prononcées. La 2022 pardonne un peu plus les touchettes que la 2021.
A 65L pour +-65kg, il ne faut rester bien longtemps à genoux au risque que ça devienne plus rodéo, notamment dans les vagues. Attention à ne pas trop basculer en avant. Il faut vraiment trouver sont point d’équilibre. C’est primordial pour ce volume. Il faut être rapide pour se mettre débout puis décoller. Une fois en vol, c’est un régal
Surtout dans les vagues dû à sa compacité.
J’ai pu tester également la 4’10, qui pour le coup, pour mon gabarit, est trèèèèès confortable. C’est volumineux mais pas dérangeant encore une fois, dû au fait qu’elle soit compacte ! Et pour moi c’est sont gros point fort !
Pour des conditions flat, voir petit clapots, je garderai personnellement la 4’6
Pour des conditions en général agitées et/ou avec de la houle = je garderai la 4’8 pour garder un certain confort pour remonter vite sur la planche et sortir rapidement des zones à ne pas être 😆
Gaetan –
Petit retour de session du week-end en Mint 4’10 qui m’a vraiment aidé dans des conditions un peu compliqué!
Condition du test 30nds et surtoilé en 4m pour mes 80kg, pas mal de vagues et houle et cette Mint m’a vraiment facilité le travail!!! C’est exactement le type de session qui m’a fait choisir cette planche, super stable pour remonter dessus même à certains moments ou ça bougeait beaucoup avec pas mal de mousse.
Ce coup-ci je ne me suis pas fatigué à essayer de monter sur la board mais juste à me gaver 😈 . Son shape bien compact en vague est vraiment sympa, super joueur en l’air.
Glen56 –
J’ai pris la MINT 5’0 suite à mon apprentissage en ZUMA 6’6 (80kg).. Transition/évolution parfaite ! Je recommande +++
Sébastien –
J’utilise la mint 4’6 pour 65kg et c’est parfait pour un confirmé. J’aime sa largeur qui me simplifie les départs et les réceptions de saut et elle fait très bien le travail en wave également.
Michael –
I have to apologize! I have always thought that the tail shape does not really matter because the board does not glide anyway….
Then I watched a friend pumping the other day, and in low wind he got his board (not a GONG) with short pump strokes to glide properly, and then he took off.
With my 2021 110l MINT no chance: best to compare to a bathing hippo, I tried to imitate Balz Müller by pumping wing and board. But taking off with the board only works with enough pressure in the wing, whereby I always came very steeply on the foil – I did not have to glide even then.
This did not bother me the whole season. Little wind – I simply screwed on the 2500qcm front wing.
Today I tried my new 2022 4.10 MINT, which according to the advertising department has 30% less drag… wherever this number comes from (from a flow channel?).
First impression when climbing on it:
It carries my 85kg effortlessly even in a thick winter neo. Actually, not much difference from the wider 110. Later, in the chaotic waves of the Baltic Sea, kneeling was something to get used to, but once I stood – no worries ? .
By the way, the “swingweight” is not only noticeable in the gybes and tacks: when changing feet, the maneuver becomes much more unstable due to the lack of inertial mass. It’s like having a smaller foil. But after the 5th time, this was no longer an issue!
But the real highlight was the planing!
Every pumping motion is immediately converted into propulsion!
The new board glides over the water as if it were soap. I had to pump so significantly less … euphoric I would definitely sign the 30%, if not increase!
I am now excited for the next duel with my pumping friend. I will fly away ?.
Benjamin Cvz –
Premier essai de ma nouvelle Mint 5.2 modèle 2022 ??
Le flotteur est très stable pour mon gabarit de 95kg aussi bien à genoux que debout même avec peu de vent.
Le décollage est efficace, le flotteur étant court il vaut mieux privilégier le pumping sur le foil pour le démarrage.
En vol c’est le top, le flotteur est bien court, les straps bien centrés, le pads confortable.
La planche est maniable, on encaisse bien les surventes sans se faire surprendre.
Un vrai régal !
Jérôme Ullmann –
La petite nouvelle pour parfaire les transitions : une mint v2 5.2 120l qui fera probablement ces premiers bords à mazerolles et m’accompagnera un bon moment en mer. Merci à marion pour ces conseils hier au shop ! La suite après les premières nav. Bon ride !
Loic –
Bon , bilan du passage de la hipe 5.3 à cette Mint 4.8 ( 65kgs): enthousiaste de ouf! La hipe est une bonne planche mais là c’est un autre monde, on a tellement plus d’information sous les pieds, tout est plus facile, sauf bien-sûr être a genoux dans le clapot mais franchement je pensais plus galérer. Déjà premier bord ça a été instantané, tout est plus naturel, plus vif, et quel ressentis ! Vraiment topissime ! J’ai même pu passer mes premiers vrai jibe en l’air, et naviguer toeside alors que je n’y arrivais pas en hipe. J’ai eu des moments de mou aussi et elle prend très vite de la vitesse, le pompage et le décollage se déroule à merveille ! Conquis de chez conquis ?