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GONG WING FOIL BOARD INFLATABLE HIPE FREE FLY

359,00389,00 Price includes VAT, shipping excluded

The best of strapless on an inflatable foil board.

(Size chart)
4'6
4'8
5'0
Clear

359,00389,00 Price includes VAT, shipping excluded

  • Direct sale from shaper to surfer.
  • Quality boards conceived in France
  • Pay in multiple installments or deferred payment 30 days Service available for orders of €100 or more.

Description

Program

The best of strapless on an inflatable foil board.

Presentation

The HIPE Free Fly is the awesome inflatable foil board for strapless riding.

Be it for traveling or an everyday use, it’s the perfect board to perform without the worries of a rigid board. It fits in a bag, inflates in two minutes and rocks like a carbon board! What else?

The connection between the foil and the rider is perfect thanks to the full prepreg composite plate, you can feel everything that happens underwater. As a result you can draw beautiful curves with the Free Fly, all in confidence!
When freeriding you can place your feet as you wish. You are perfectly at ease to cruise on the spot.

Its shape with its round nose and rounded square tail concentrates the volume between your feet for maximum responsiveness. We go from one rail to another without forcing it. It’s super reactive and it looks good.

The rounded diamond square tail avoids touchdowns in extreme carves and it frees the hull from the water at take-off about 2 knots earlier, just like on our high performance rigid boards.

The ICS Pro full composite plate, which takes up all the efforts of the foil and the rider, is lighter, more fluid, and even more rigid. You really have the performance of a rigid board, and the advantages of an inflatable one.

The Drop Stitch technology in a single PVC layer coupled with the composite plate offers a performance, durability and accessibility ratio that is simply unbeatable!
The HIPE Free Fly is the lightest inflatable board on the market.

The carbon plate is glued at high pressure to the hull of the inflatable structure. A large reinforcement is positioned under the plate, and a second one covers the outline of the ICS Pro plate for maximum durability and durability.

This piece, made up of dozens of high-end prepreg carbon layers pressed at high temperature and two foam stringers, is a jewel of composite know-how. Its new design offers optimal rigidity with its vertical facets that block flex and channel water. The performance delivered by the HIPE Free Fly is totally comparable to a rigid board.

Four box entries on the foil boxes designed to the stance of the top plate facilitate the assembly and adjustment of the foil on the ICS Pro carbon plate. Performance without the hassle. We leave the squares and the screws on the plate, we insert and screw and let’s go! The HIPE Free Fly comes with our Smart Connexion System (SCS) made of paired brass inserts. Setting up the foil is much faster and easier. It is the plug and play solution which facilitates settings!

 

3D View

GONG has truly revolutionized the world of foil boards with the HIPE.

The advantages are numerous:

  • Ease of use, on land but also in the water.
  • Transportation of course.
  • Solidity because the inflatable does not fear shocks.
  • Safety if you hit your board.
  • 95% of the performance of a rigid.

Shape

  • Rocker: flat enough to start early and glide well before the flight.
  • Rails: round because inflatable, very effective.
  • Volume: generous for each size.
  • Outline: compact to increase sensations and performance in flight.
  • Tail: rounded square tail to boost take offs.
  • Nose: round point nose.

The HIPE Free Fly in details

The shape of the HIPE Free Fly is designed to go for turns, pump efficiently and freeriding.

Its rounded square tail provides lift and fluidity. Great for riding a low volume board without struggling, for example. You can go for sick turns without ever having a touchdown in the angle of the tail.

The wide nose greatly reduces the length. Inertia is minimal for maximum responsiveness, which really feels nice when pumping.

Its rocker is moderate at the nose while keeping glide on the water before takeoff. The tail is flat to maximize acceleration before takeoff.

The rails are round, as on all inflatables. We used this natural shape to help the water slide over the board. It does not stick to the rails, and this is even more true at the tail.

The ICS Pro plate follows the shape of the HIPE Free Fly, it’s great looking and efficient. The tail is really fluid. It’s both elegant and efficient so as not to draw water before takeoff. You really fly earlier and with less effort.

The compact shape has a crazy liveliness. Carving is intuitive, the board goes from one rail to another without forcing. The thickness brings a lot of comfort before the flight and ease to take off.

We love its unique glide on the water which is specific to inflatable boards. You take off easily, at least as fast as with a rigid board. It’s really stunning.

Instructions

Innovation is at the core of our products

 

With its high-end inflatable technology in thick PVC, this GONG board is beautiful, light, very rigid and really solid. It is a very reliable technology at an unbeatable price and proven on thousands of CHIP boards, our best seller.

The advantages of inflatable technology

  • Single layer Drop Stitch technology with double layer rails.
  • Air pressure: 15 psi.
  • Transport: the board fits in a bag.
  • Practical: inflates in 2 minutes.
  • Aesthetics: The result is very beautiful.
  • Strong: great resistance to mistreatment.
  • Durable: 100% repairable.

For more rigidity and a durable bond, our plates are bonded to a large hull reinforcement which creates a double layer. The plate is then covered by a third layer. It is therefore firmly glued from below and from above over its entire periphery. A GONG idea, brilliant and durable. Manufactured in the best factory in the world, with top quality materials, we are sure that its welding will last for years, without leaking or warping.

The performances of carbon

  • ICS Full composite plate.
  • High density foam stringers to limit flex and weight.
  • US rails machined directly from carbon: incredible performance.
  • Unmatched rigidity on the market.
  • A foil + inflatable set without any loss of sensations!

HIPE Free Fly are the best boards in single layer and composite plate, yet at an accessible price thanks to our direct sales model which doesn’t add up margins.

GONG is a serious and renowned brand, creator of the concept of an inflatable foil board coupled with a carbon plate. An invention that revolutionized the world of foil boards. Unique know-how acquired through a genuine R&D process.

An innovative board thought out in the last detail

  • PVC reinforcement under the plate to protect the board with an extra layer.
  • PVC reinforcement on the plate to protect the carbon and the glue from the heat, and distribute the forces as far away as possible on the plate to avoid detachment.
  • Double non-opening brass nuts connected by a carbon fiber rod to screw the foil easily and without the risk of drilling the board.

 

 

The shape of our carbon plate is the result of advanced engineering to combine low weight and incredible mechanical performance.

The rectangular outline ensures that the heels are always vertical to the plate, and therefore block longitudinal, lateral flexions and twist.

To optimize the weight, the glide and the management of these flexions, our plate has a unique 3D volume:

  • A beam at the axis prevents any bending.
  • A very smooth drop in volume towards the front reduces the thickness and therefore the weight, while retaining the necessary mechanics to support the pressures of the front heel.
  • At the back, the drop in volume is more brutal to recover the verticality which will support the beam effect of the plate even more.
  • The whole is “fluidized” according to a hydrodynamic study of the flows which also promotes speed in contact with water, which is valuable before flying but also to avoid a big loss of speed when touching the water surface

 

Your benefits are clear:

  • An efficient shape created by one of the world leaders in wing foiling.
  • A design at the cutting edge of R&D and ahead of its time.
  • A construction proven on thousands of boards.
  • The “Full Options” finish at a crazy price.
  • A light, solid board, with one of the best technologies on the market!!!
  • An incredible price that can only be explained by our direct relationship with you.
  • Simple maintenance and easy repairs as we have all the components in stock.

Buying guide

For whom?

You are looking for a hassle-free board dedicated to strapless riding, the HIPE Free Fly meets these specifications perfectly.

You must have a sufficient level:

  • Either you have a windsurfing background, it helps a lot to handle the wing.
  • Either you know how to fly a foil.
  • Either you already have a significant number of flight hours on a wing foil.
  • Either you are athletic.

It is necessary to know how to ride a first learning board before choosing the HIPE Free Fly.

What for?

The HIPE Free Fly is the ultimate board to progress without complicating your life, it covers all programs, light wind, freeride, and waveriding. Brilliant in freeride, easy in surfing. Strapless style only.

Its dynamic characteristics allow you to dare everything on the water. On land, it inflates and is stored away within a few minutes and there is no risk of shocks. This is the perfect board for traveling!

In wing, it is great for boosting your level. It’s the top level for performance in transitions, speed, heading, curves, surfing and tricks.

Which size ?

The HIPE Free Fly is a high performance wing board. But by playing on the volumes, you can adapt it to your needs:

Comfort

Have enough volume to float, around your weight + 15 = volume.

  • Example: I weigh 80kg + 15 = 95L to float. Which means that with 100L and more I will be easy, provided you have a good level in wing.

Sporty

You can also subliter it because the HIPE Free Fly is wide enough to be stable. So if you have a great level and want maximum responsiveness, you can switch to negative volumes.

Until your weight = volume you can go on your knees by leaning on the wing on the water.

  • Example: I weigh 85kg = 85L to slightly under-liter. Which means that with 85L my board will sink slightly when stopped and I should be precise and sporty at each start.

A small table that sums it all up :

Understanding the GONG range?

The concept of each board of the range can be summed up very simply:

  • HIPE First: the perfect inflatable board to learn wing foiling!
  • HIPE Free Fly: the best of strapless on an inflatable foil board.
  • HIPE Perf: the inflatable foil board with 95% of the performance of a rigid board, in an easy and scalable shape.
  • HIPE Cruzader Strapless: the strapless inflatable board with 95% of the performance of a rigid  board with an ultra specialized shape, ideal for light wind winging and chilled out SUP foiling.
  • HIPE Cruzader strapped : the inflatable board with 95% of the performance of a rigid  board with an ultra specialized shape, for the highest performance in light wind winging.
  • HIPE Pro: the inflatable board with 95% of the performance of a rigid one with a shape dedicated to advanced foilers who want fluidity and maximum responsiveness!
  • Mob 2taste: three sports in one board: SUP, SUP foiling and wing foiling.
  • Zuma: the easy rigid board for SUP foiling and wing foiling, and with good performance.
  • Lance: the compact Zuma, with great lateral stability, ideal for beginnings in wing foiling.
  • Cruzader: fantastic in SUP downwinders, pumping on the flat, but also in light wind conditions in wing foiling.
  • Flint: high performance in SUP foiling, great in wing foiling because it is simple and efficient in light wind.
  • Kube: pure freestyle board. Minimum length for maximum rotation.
  • Mint: compact without being too technical thanks to a perfect length and its round nose. Great performance in strapless too.
  • Lemon: maximum reactivity and liveliness, while maintaining stability.
  • Lethal: Absolute radicality among volume boards

Some will go for even more extreme with low volume boards like:

Which quiver partner?

The HIPE Free Fly is truly the performance strapless inflatable foil board. So it will take a very large place in your sessions and a very small one in your quiver.

You can of course complete it with a range of Stand Up Paddleboards without foil. And surfboards for days when the waves are unsuitable for foiling.

 

Which foil wings in Wing Foiling?

To learn and progress:

In the X-Over range: super easy and efficient foils from low speeds to progress smoothly:

  • M for riders under 65kg and all wind speeds.
  • L for riders under 75kg and wind under 35 knots.
  • XL for riders under 85kg and wind under 25 knots.
  • XXL for riders over 85kg and wind under 15 knots.

For more experienced riders:

In the Curve range: wings that love to draw pretty lines, with a smooth and eaaaaasy glide:

  • S for those under 75kg or heavier riders in winds above 20 knots.
  • M for those under 85kg or heavier riders in winds above 15 knots.
  • L for everyone and heavier riders in winds above 12 knots.
  • XL for everyone in light conditions and the heavier riders in winds below 20 knots.
  • XXL for everyone in very light wind and the heavier riders in winds below 12 knots.

In the Fluid range: wings for a radical drive but easy and relatively fast:

  • S for those under 75kg or heavier riders in winds above 20 knots.
  • M for those under 85kg or heavier riders in winds above 15 knots.
  • L for everyone and heavier riders in winds above 12 knots.
  • XL for everyone in light conditions and the heavier riders in winds below 20 knots.
  • XXL for everyone in very light wind and the heavier riders in winds below 12 knots.

In the Veloce range: fast wings that love curves, and still are easy at low speed:

  • S for those under 75kg or heavier riders in winds above 20 knots.
  • M for those under 85kg or heavier riders in winds above 15 knots.
  • L for everyone and heavier riders in winds above 12 knots.
  • XL for everyone in light conditions and the heavier riders in winds below 20 knots.
  • XXL for everyone in very light wind and the heavier riders in winds below 12 knots.

In the Sirus range: wings with the ultimate aspect ratio to fly before everyone else in marginal conditions:

  • L for those under 75kg in winds under 12 knots.
  • XL for those under 85kg in winds under 8/10 knots or the heavier riders in winds under 15 knots.
  • XXL for those under 95kg in winds under 6/8 knots or the bigger riders in winds less than 12 knots.
  • 3XL for everyone in the very light wind and the bigger riders in winds under 10 knots.

For the pros:

The Curve H, Fluid H, Veloce H, Ypra or Ypra S ranges are very high performance and fast wings: remember that the H versions offer an insane glide for each of their specific use. The Ypra wings for instance are simply the wings of our pro team on the World Tour.

In the Curve H range: wings with a crazy glide that love to draw pretty lines, with a smooth and eaaaaasy glide:

  • S for those under 75kg or heavier riders in winds above 20 knots.
  • M for those under 85kg or heavier riders in winds above 15 knots.
  • L for everyone and heavier riders in winds above 12 knots.
  • XL for everyone in light conditions and the heavier riders in winds below 20 knots.
  • XXL for everyone in very light wind and the heavier riders in winds below 12 knots.

In the Fluid H range: wings with a crazy glide for a radical drive but easy and relatively fast:

  • S for those under 75kg or heavier riders in winds above 20 knots.
  • M for those under 85kg or heavier riders in winds above 15 knots.
  • L for everyone and heavier riders in winds above 12 knots.
  • XL for everyone in light conditions and the heavier riders in winds below 20 knots.
  • XXL for everyone in very light wind and the heavier riders in winds below 12 knots.

In the Veloce H range: fast wings with a crazy glide that love curves, and still are easy at low speed:

  • S for those under 75kg or heavier riders in winds above 20 knots.
  • M for those under 85kg or heavier riders in winds above 15 knots.
  • L for everyone and heavier riders in winds above 12 knots.
  • XL for everyone in light conditions and the heavier riders in winds below 20 knots.
  • XXL for everyone in very light wind and the heavier riders in winds below 12 knots.

In the Ypra range: the racing wings par excellence intended to sail upwind and downwind, typically on a square or triangle racing course:

  • XS for those under 55kg or the heavier riders in winds above 20 knots.
  • S for those under 65kg or the heavier riders in winds above 20 knots.
  • M for those under 75kg or the heavier riders in winds above 15 knots.
  • L for everyone and the heavier riders in winds above 12 knots.
  • XL for everyone in the light and the heavier riders in winds below 20 knots.

In the Ypra S range for Slalom : racing wings with maximum curves / jibes, also great for Freestyle:

  • XS for those under 55kg or the heavier riders in winds above 20 knots.
  • S for those under 65kg or the heavier riders in winds above 20 knots.
  • M for those under 75kg or the heavier riders in winds above 15 knots.
  • L for everyone and the heavier riders in winds above 12 knots.
  • XL for everyone in the light and the heavier riders in winds below 20 knots.

In the Sirus range: wings with the ultimate aspect ratio for marginal conditions:

  • L for those under 75kg in winds under 12 knots.
  • XL for those under 85kg in winds under 8/10 knots or the heavier riders in winds under 15 knots.
  • XXL for those under 95kg in winds under 6/8 knots or the bigger riders in winds less than 12 knots.
  • 3XL for everyone in the very light wind and the bigger riders in winds under 10 knots.

At this level, everyone can adapt their equipment to their needs. Just remember that the wingspan is a point to take into consideration when riding high aspect ratios. The glide is fabulous, but be careful not to sacrifice maneuverability and rail-to-rail precision by using large sizes if you are looking for a very reactive drive. This is why even the pros do not necessarily ride in high aspect ratios!

The size of the front wing and in particular its surface and its volume condition the speed/lift ratio. The smaller the wing, the faster you will go but the more uncomfortable you will be at low speeds. The bigger the wing, the earlier you will fly but you’ll be penalized in handling and top speed.


Which Stab?

The stabs have a major role. They determine the stability of the foil and help with its lift, but to the detriment of the maximum speed of the foil and its maneuverability if they are too large. The role of the stabilizer is to stabilize the foil but also to compensate for the natural tendency of the front wing to dive. So you must have a good balance of surfaces between your stab and your front wing. A 38 cm stab with an XXL wing will give a catastrophic result at high speed: the foil will dive at high speed because the stab will no longer be able to lift enough to counteract the nosediving torque of the front wing.

Remember that the stab must be proportional to the front wing. This is why we have named them S M L XL like the front wings so that you can pair them easily. Creating an imbalance brings no benefit except the illusion of better glide.

Thus the X-Over stabs are slower than the Fluid or Veloce stabs, but are much more lifty, and therefore effective at low speed or with a large front wing (for beginners for example). The Curve stab is at the border of these two worlds and the Freestyle stab is 100% dedicated to radical moves.

In the X-Over range: super easy and effective stabs from low speeds to progress smoothly:

  • L 44 for those under 75kg and for everyone in winds above 15 knots.
  • XL 48 for those over 75kg and for everyone in winds below 20 knots.

In the Curve range: very simple stabs that love beautiful curves, with a stable and smooth glide:

  • S 36 for those under 65kg and for everyone in winds over 25 knots.
  • M 39 for those under 75kg and for everyone in winds over 20 knots.
  • L 43 for those under 85kg and for everyone in winds above 15 knots.
  • XL 46 for those over 95kg and for everyone in winds of less than 20 knots.

In the Fluid H range: stabs with a crazy glide for a radical drive but easy and relatively fast:

  • S 38 for those under 65kg and for everyone in winds over 25 knots.
  • M 42 for those under 75kg and for everyone in winds above 18 knots.
  • L 45 for those under 85kg and for everyone in winds above 12 knots.
  • XL 47 for those over 95kg and for everyone in winds below 20 knots.
  • XXL 49 for everyone in very light winds and bigger people in winds below 12 knots.

In the Veloce H range: the fast stabs dedicated to high speeds which are off your mind when riding:

  • S 36 for those under 65kg and for everyone in winds over 25 knots.
  • M 40 for those under 75kg and for everyone in winds above 20 knots.
  • L 44 for those under 85kg and for everyone in winds above 15 knots.
  • XL 47 for those over 95kg and for everyone in winds below 20 knots.

In the Freestyle range: stabs totally dedicated to tricks with a psycho pop and tight curves:

  • S 39 for those under 65kg and for everyone in winds over 25 knots.
  • M 41 for those under 75kg and for everyone in winds over 20 knots.
  • L 44 for those under 85kg and for everyone in winds above 15 knots.
  • XL 46 for those over 95kg and for everyone in winds of less than 20 knots.

Which foil mast?

During your first sessions, you can reassure yourself with a short mast (65cm). Falls on the first flights will be less impressive. But apart from when launching, you will have everything to gain with a long mast (85cm and more).

More length = more headroom = easier = more efficient.

In choppy water, in transitions, in sluggish waters, a large mast will be ten times more pleasant. It will save you from touchdowns and give you the necessary height margin in all your actions.

Of course the must is the HM mast in 85cm, or in 92cm for a race use. Absolutely magical. However the 85cm or 95cm aluminum masts are great too.
We recommend 85cm in freestyle and wave riding, and a longer mast in freeride and race for comfort.

In summary, for waves and freestyle, but also for beginners and progressing, an 85 mast (V2 or HM depending on your budget) is ideal. Simple to enter the water with, easy to switch from one rail to another, it’s perfect.

A mast of 90 cm or more is rather dedicated to Race because it offers more margin at high speed, namely in choppy conditions. However the maneuverability won’t be as good. Find all our masts : here.

Foil Positioning?

For GONG foils, place the plate in the center of the US rail box. The further you move it forward, the more it raises the board.

The further you move it backwards, the more the nose of the board pearls.

Be careful not to move it too far forward. We often tend not to let the back foot work enough, especially when we come from kite foiling. However, moving the foil back a little, forces more weight on the back foot and gives a more harmonious attitude and reduces efforts.

Which Leash?

Take a 6′ of 7mm minimum diameter.

Check its condition before each session and change it every year. It’s your life jacket.

Good to know:

Never leave your board in the sun, even less an inflatable board, and even less a black carbon plate that will heat up very quickly. You might see it peeling off!!!

Don’t screw further than the bottom of the box, otherwise you’ll get into the skin of the inflatable. We deliver US squares with no opening, but be careful.

Never let your foil board get mistreated in the waves, especially close to the shore. You must protect it from major forces. A wave that carries your board away and rolls it away can do a lot of damages.

Included equipments

The HIPE Free Fly comes with a composite plate to attach the foil.

This carbon plate is equipped with SCS double entry boxes to install and adjust the foil easily. The double openings correspond to the position of the screws on the top plate. We present the foil with the nuts already mounted on the plate that we slide into the rails without dismantling them, we slide the foil, we tighten the 4 screws and off we go.

Adjusting the foil is also easier and more precise with the adjustment information listed on the ICS Pro plate.

The handle in the carbon plate placed on the hull is a real gain in comfort for launching and carrying over short distances. And it has no impact on the rigidity and resistance of our plate which are flawless.

 

 

The large diameter leash ring is the strongest on the market. It is essential, whether you use the HIPE Perf for wing foiling, surf foiling or SUP foiling.

The top-of-the-range 5mm thick integral pad provides maximum grip and comfort when sailing. This year we have changed the grooving to provide even more comfort and more grip. This hard brush pad sublimates the board. This flat pad provides absolute comfort and a magical grip with more precision. This is obvious on long sessions: the feet are less tired.

 

 

The supplied double-action inflation pump is super efficient to be the first in the water.

The screw kit for your GONG Alu foil is supplied with the board.

In order to facilitate the assembly of the foil, our new US fixing nuts are connected by a carbon fiber rod and delivered with the board. With the Smart Connection System (SCS) we save time to mount the foil and the adjustment is precise. No more risk of losing elements of your screw kit: you leave them screwed on the plate and you slide them into the US rails through the 4 new insertion holes. Nothing left to disassemble: you just have to tighten the screws and off you go!!!

A repair kit is also included in the event of damage (note the kit is delivered without glue which you will easily find in your DIY store). Note that we have the components of your board in stock in order to repair it fairly easily. Everything can be repaired on an inflatable board.

Everything is delivered in a super practical and solid transport bag. The bag is large, you can store your HIPE Free Fy, foil, wing and some accessories. It is designed for traveling, without excess baggage with most airline companies!

  • It is designed for travel and without excess baggage on most airlines!
  • The backpack straps are very padded and comfortable.
  • The handles are super strong and comfy.
  • The front pocket of a good volume allows you to store your accessories without any risk of losing them.
  • And the compression straps reduce the volume of the bag to a minimum.
  • This year we have added pockets on the back of the front cover to store your foil elements and your screw kit. It’s simple but super practical. 

Nothing is missing !

To summarize the features of the HIPE Free Fly

  • ICS Pro composite plate.
  • 5 mm hard brush pad: deck covering designed for great comfort and absolute grip.
  • 2 non-through SCS inserts paired with a carbon fiber rod.
  • Screws for foil plate.
  • Leash plug at the tail to never lose your board.
  • High pressure inflation valve on the nose for easy deflation and board rolling.
  • Multi-nozzle double action rapid inflation pump (compatible with a wing).
  • Transport bag with wheels.
  • Repair kit (glue not included).

Pricing

GONG WING FOIL BOARD INFLATABLE HIPE FREE FLY: from 449€

  • We make quality products. We are not “low cost”.
  • We sell simply without an intermediary thanks to the internet: direct from Shaper to Surfer.
  • If we sold this board in a surfshop, it would cost 799€ (taking into account traditional margins that we should offer to distributers and stores).

 

Shipping

Availability:

The dates of availability of all our products are written on each product page, in the size and colour of the product concerned.

We are also available for direct contact with our online chat during the day from Monday to Friday.

These dates are valid at the moment you consult the site and/or place an order. It is possible that this product may be ordered a few seconds after your consultation. It then becomes unavailable. If you have placed an order, this change does not concern you: the product you order is still available on the date indicated at the time of your order.

We sell several thousand products per week. The stocks are therefore very evolutionary. But our management always shows you the real availability live.

If it’s available online: it’s available ?

 

Pre-order:

Some articles are proposed in pre-order during their routing to our premises. You can buy this article which will arrive at our place in a few weeks. This method avoids the fair to grab upon receipt of the lot and the disappointed ones who would not order within the hour.

Upon receipt, we will ship it to you as a regular order.

The times indicated on the pre-orders are 95% reliable. First of all, because we only pre-sell finished products that are arriving to us after Customs, and therefore shipped right after. And also, because we add decent margins with concern to the dates announced by the shipping companies or railways.

However, a Worker Strike, a breakdown, an overbooking, can unfortunately happen. In the case of a delay, you will be notified by email (check your spam). It is generally less than a week and totally independent of our good will.

As soon as we receive the container in La Baule, we ship your order within three working days. Then the carrier takes over: delivery time and tracking numbers are under their responsibility.

It is possible that the date displayed on the online for the pre-order of the item you have ordered and paid for may change for two reasons:

  • All quantities of the batch are sold (most common reason). In this case, orders placed for the first container will be delivered as scheduled.
  • The container is late and we have to shift the date by a few days. (Strikes, breakdowns, overbooking, can unfortunately happen). You will be notified by email.

We never change the delivery dates of a container without notifying customers.

 

Delays:

The dates that we announce are shipping deadlines, which GONG has in stock and available here physically.

We usually give a shipping time within 3 days, but in most cases, we ship within 24/48 hours. Normally morning orders leave in the afternoon for example.

Then the transport service takes over. The variables are then important between the customer being delivered to France (very fast) or Bulgaria (a good week) or to a forwarding agent or to Asia or the USA… You understand that each location has its own type of delay.

We work with serious and well-known carriers. They do their utmost to make you happy even if a snafu can happen. In any case, we are there to make things easier and to arrange our customers.

 

Shipping Fees: 

Contrary to others, we do not hide shipping costs in the price of our products. At GONG everyone knows exactly what he pays. The transport is charged at its strictest value, and the person who comes to pick up his products does not pay hidden transport fees.

Shipping costs are calculated according to the weight and volume of each package, and your delivery address. To this is added a labour time of order preparation.

The invoicing of the shipping costs is identical in continental France and in the bordering European countries. A surcharge is automatically invoiced for deliveries to the most distant European countries and all European islands.

For a shipment in French overseas departments and territories or outside Europe, our logistics department will contact you before the payment stage to give you an estimate of the shipping costs. You will be able to accept this estimate and pay your order, or refuse it and cancel your order.

 

Any questions:

We answer you within 24 hours by email. But 95% of your questions are answered on the site. Try to use our contact form which will guide you to all these answers.

Don’t forget to read the Forum, where thousands of users exchange information and experiences.

In any case, don’t panic. If you don’t get an answer during the weekend, it’s normal: the team is resting ?

We are passionate and professional in our job. Our only goal is to make you happy, as much as possible ?

 

Eco-responsible packaging:

Preserving the environment is a top priority. That’s why we are doing everything possible to reduce our environmental footprint.

The first thing is to sell quality products that will last, be repairable and will please you for a long time.

The second thing is to sell for less. Most of the pollution coming from a Board is in its use (the km driven to use it) and in the countless environmental damages you have to do to pay for it. Each euro spent is a sum of damage related to your life quite simply: eating, working hard etc… By reducing the price of our products, we significantly reduce your ecological footprint on this item.

For our shipments we use:

  • Paper Craft Scotch Tape.
  • Final packaging made of high-end cardboard.

All this for:

  • Reusable and recyclable packaging.
  • An almost total reduction of single-use plastic.

 

Tracking of your parcels :

The tracking of deliveries is directly ensured by the carriers to whom we have entrusted your parcels. They will contact you by email or SMS to allow you to choose the delivery methods and to follow the route of your package.

If you ask us for this tracking, we will have to do as you do: we will go see on the carrier’s app because they are the ones who manage and are responsible for this job.

 

Delivery:

We collaborate with the best transport providers to deliver you everywhere in Europe and in the world in very short delays.

We have chosen them for their quality of service and their respect of deadlines. 80% of your orders reach their destination in less than 48 hours of processing in metropolitan and continental France.

For Europe, the delays vary from 3 to 6 days depending on the country of destination.

For the rest of the world, delays can be up to 15 days.

Please note that the transport time is added to the preparation/shipping time. Two companies work on your order (GONG and the carrier). Each one controls its activity and commits itself to optimize its delays so that you are delivered as soon as possible, in good condition and at a reasonable price.

 

Reception of your Board:

Upon delivery, simply open and inspect the condition of your Board in the presence of the carrier. A complete email explaining the procedure to follow will be sent to you when your order is shipped.

In spite of our requirements and all the care we take in packaging and protecting your Board, transportation hazards may occur. Even if it concerns less than 2% of everything we ship around the world, a Board can suffer a more or less important transportation shock.

But in any case, don’t worry, just refuse it, and a new Board will be shipped back to you.

 

Returns:

You can choose to return your products if:

  • You are not satisfied (14 days right of retraction).
  • You want to change an item.
  • You have refused your package.

For each situation, contact us by our contact form to help you.

1 review for GONG WING FOIL BOARD INFLATABLE HIPE FREE FLY

  1. Marion (verified owner)

    Planche passe partout. Hyper agréable en freefly. Enfin un deck pad lisse et plat donc on peut vraiment bouger sa position où on veut sans se faire gêner par des inserts de straps. Ça c’est vraiment cool pour ceux aimant naviguer strapless comme moi.

    Habituellement en 4’8 Hipe Pro pour 65kg, la freefly 4’8 est plus stable. En revanche, pour une planche unique, personnellement je n’irai pas sur la 4’6 de part son manque de longueur pour décoller facilement dans le vent léger (10-13noeuds).

    Un vrai jouet pour naviguer sans prise de tête, et hyper légère !!

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SKU : GON3WINGFHIPEFF

More info

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Know everything about the GONG WING FOIL BOARD INFLATABLE HIPE FREE FLY

 

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