Covid Vs GONG
Update of the 02/11/20: no major change!

In France:

-> The On Line shop works exactly as usual.

-> Following government announcements, the shop in La Baule is temporarily closed.

-> The order pick up in La Baule is possible, by appointment only from 10am to 5pm Monday to Friday, for orders placed on the online shop. More info here.

-> In order to limit everyone’s movements without penalising our local customers, we pay the shipping costs for all orders shipped in Loire-Atlantique and neighbouring departments (Morbihan, Ille-et-Vilaine, Mayenne, Maine et Loire, Vendée).

We deliver all packages without any restrictions.

Contrary to the spring confinement, Asia is manufacturing at full speed. Our stocks are full or replenished without difficulty despite more complex import logistics.
We receive several containers every day. These are reshipped without delay. Some arrive late, some arrive early. But everything arrives and goes back home.

Abroad:

The Online shop works exactly as usual.

The International Export Transports work perfectly.

For everyone:

The previous confinement taught us a lot.
We are going to face with a much more efficient organization and a greater capacity to anticipate problems.

Precautionary measures have always been applied to the letter at GONG. Those who came to the shop testify to this. We are going to strengthen them even more by taking new premises to space ourselves from each other.

We hope to be able to enjoy our beautiful winter conditions as soon as possible, while protecting others as much as possible.

Pick-up orders by appointment:

For the safety of all we cannot welcome you outside the framework of “Pick-up” orders described below:

  • You choose the “pick-up” mode when you place your order.
  • You will receive an email with a link to book your order pick up appointment as soon as your order is ready or partially ready.
  • You book your time slot, from 10am to 5pm Monday to Friday, in order to collect your order.
  • Your order will be ready to be picked up in front of the shop in La Baule in accordance with the rules of social distancing for the agreed slot.
  • It will not be possible to place an order or buy products directly from the shop in La Baule.

Good luck to all of you.

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